The email correspondence with your guest can quickly be retrieved in the reservation system of Bedandbreakfast.eu. Go to the owner service of Bedandbreakfast.eu and follow these steps:
Go to ‘My reservations > Reservation requests.
In the overview of reservation requests, click on the little envelop behind the reservation request concerned.
You will immediately see the last sent email, followed by all previously sent emails. Click ‘Respond’ to answer the last sent email.
Reservation system Quick Guide
The reservation system with availability information on Bedandbreakfast.eu shows visitors which bed and breakfasts are available at a certain date. If you maintain the calendar well, your B&B will end up higher in the list of search results. Reservation system Quick Guide >>
On the main page under the calendar
How do I change from:
Reservation Request
to
Reserve
Hello Larissa,
This post tells you exactly how to change a status of a reservation request: https://www.bedandbreakfast.eu/blog/innkeepers/2013/08/01/quick-guide-part-2-changing-the-status-of-a-reservation-request/
Good luck! Please let us know if you have more questions about changing the status.