The reservation system with availability information on Bedandbreakfast.eu shows visitors which bed and breakfasts are available at a certain date. If you maintain the calendar well, your B&B will end up higher in the list of search results. In this message, we will explain how you can maintain the calendar.
When there’s a new reservation request, we send you an email. To immediately respond through the owner service, in the email, click the pink button ‘Respond immediately’.
You will now see a clear overview with the reservation information and your availability calendar.
When, in the overview, you point out that your B&B is available, the system will automatically prepare an email for you with an answer to your guest. At the top of the response field you can always choose from various email templates. There is a suitable email template in six languages for every email you send to a guest. Saves you time!
All you need to do, is to check the data (you can also personalize the email) and click ‘Send’. The email correspondence with your guest can quickly be retrieved in the reservation system.
Every time you send an email to a guest trough the reservation system, you will immediately get the opportunity to change the status of the reservation request into: ’Option’, ‘Booking’ or ‘Cancelled’.
Once the reservation has been confirmed by both you and the guest, it’s definite. Now you have to change the status of the request into ‘Reservation’. Also read:
Quick guide part 2: changing the status of a reservation request >>